Shipping policy
Shipping Policy
Last updated: October 25, 2026
Where We Ship
ICONIC Obsession ships to addresses within the United States. Some locations or address types may not be available at checkout. We do not ship internationally at this time.
Shipping Rates
Shipping is calculated at checkout based on the items in your order and your delivery address. Because every order is different, there is no fixed shipping amount. You will see your shipping cost, and any available shipping options, at checkout before you pay.
Production and Delivery
Every piece is made to order, so please allow time for production before your order ships. Delivery time after shipping depends on the carrier and your location.
Any timing shown is an estimate, not a guarantee. Carrier delays, weather, peak seasons, and holidays can add time. ICONIC Obsession is not responsible for delays once a package is in the carrier's possession.
Order Tracking
When your order ships, we will email you a shipping confirmation with tracking information. Tracking may take a little time to update after the shipping label is created.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address entered by the customer. If a package cannot be delivered because of an address error, we will contact you, and reshipping will be at your expense. If you notice an error, email info@iconicobsession.com immediately. We cannot change an address once your order has shipped.
Lost, Stolen, or Undelivered Packages
- Marked delivered but not received: Check with neighbors, building management, and around your delivery location, and allow an extra business day, since carriers sometimes mark packages delivered early. If it still has not arrived, contact the carrier to report it and file a claim, and email us at info@iconicobsession.com with your order number so we can help.
- Lost in transit: If tracking shows no movement for an extended period, email us with your order number and we will look into it with the carrier.
- Once a carrier marks a package as delivered to the address provided, we cannot guarantee a replacement or refund for packages that go missing after delivery. Contact the carrier first, then contact us and we will help where we can.
Damaged in Transit
If your order arrives damaged, please see our Refund Policy for how to report it.
Contact
Million Dollar Network Inc., doing business as ICONIC Obsession
Email: info@iconicobsession.com
Phone: +1 (407) 990-0387
6751 N Sunset Blvd, Ste 320
Glendale, AZ 85305
United States